Computer Service Technician
Job Description
- Install, maintain and repair electronic equipment.
- Inspect and test electronic equipment and assemblies.
- Diagnose and locate circuit, component and equipment faults
- Complete work orders, test and maintenance reports, Read blueprints and drawings.
- Maintain a positive relationship with customers through effective and consistent communication
- Participate in extended hours, shift or 24/7 on-call rotation as required to meet business demands
- Prepare and pre-stage printers and multifunctional devices as required
- Responsible for personal quality of workmanship and taking all necessary precautions to prevent customer service disruptions
- Respond to assigned service calls at customer locations
- Perform preventative maintenance procedures at customer locations as assigned
- Identify and escalate issues requiring additional support based on a defined workflow to Helpdesk, Technical specialist, or team leader as required
- Responsible for the installation, troubleshooting of new equipment at customer locations
- Operate a variety of hand and electronic tools to effectively and properly perform work tasks
- Complete all required paperwork to ensure efficient tracking and documentation requirements are achieved
- Deliver parts and supplies to customer locations as required
- Strive for continuous improvement of all equipment, systems and procedures throughout the workflow
- Provide excellent customer service both over the phone and face to face, as well as have an ability to communicate technical information to nontechnical audiences
Job Types: Full-time, Permanent
Salary: $35.00 /hour
No of Positions: 1
Location: Norwich, ON
Language: English, Education: Bachelors
Computer Network Technician
Job Description
- Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs),
- Mainframe networks and computer workstations and peripheral equipment.
- Evaluate and install computer hardware, networking software and operating system software, Provide problem-solving services to network users.
- Perform routine network start up and close down and maintain control records, Perform data backups and disaster recovery operations, Install, maintain, troubleshoot and upgrade Web-server hardware and software,
- Set up local area networks and connections to the Internet, Modify Web pages, applets and scripts.
- Research and apply meta-data to Websites and register Websites with search engines.
- Perform Web-server backup and recovery operations
- Responsible for personal quality of workmanship and taking all necessary precautions to prevent customer service disruptions
- Respond to assigned service calls at customer locations.
- Install, maintain, troubleshoot and upgrade Web-server hardware and software
- Implement network traffic and security monitoring software, and optimize server performance
- Perform routine network start up and close down and maintain control records
- Perform data backups and disaster recovery operations
- Conduct tests and perform security and quality controls
- Control and monitor e-mail use, Web navigation, and installed software
- Perform shell scripting or other basic scripting tasks
Job Types: Full-time, Permanent
Salary: $35.00 /hour
No of Positions: 1
Location: Norwich, ON
Language: English, Education: Bachelors