Computer Service Technician

Job Description
  • Install, maintain and repair electronic equipment.
  • Inspect and test electronic equipment and assemblies.
  • Diagnose and locate circuit, component and equipment faults
  • Complete work orders, test and maintenance reports, Read blueprints and drawings.
  • Maintain a positive relationship with customers through effective and consistent communication
  • Participate in extended hours, shift or 24/7 on-call rotation as required to meet business demands
  • Prepare and pre-stage printers and multifunctional devices as required
  • Responsible for personal quality of workmanship and taking all necessary precautions to prevent customer service disruptions
  • Respond to assigned service calls at customer locations
  • Perform preventative maintenance procedures at customer locations as assigned
  • Identify and escalate issues requiring additional support based on a defined workflow to Helpdesk, Technical specialist, or team leader as required
  • Responsible for the installation, troubleshooting of new equipment at customer locations
  • Operate a variety of hand and electronic tools to effectively and properly perform work tasks
  • Complete all required paperwork to ensure efficient tracking and documentation requirements are achieved
  • Deliver parts and supplies to customer locations as required
  • Strive for continuous improvement of all equipment, systems and procedures throughout the workflow
  • Provide excellent customer service both over the phone and face to face, as well as have an ability to communicate technical information to nontechnical audiences

Job Types: Full-time, Permanent

Salary: $35.00 /hour

No of Positions: 1

Location: Norwich, ON

Language: English, Education: Bachelors

Computer Network Technician

Job Description
  • Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs),
  • Mainframe networks and computer workstations and peripheral equipment.
  • Evaluate and install computer hardware, networking software and operating system software, Provide problem-solving services to network users.
  • Perform routine network start up and close down and maintain control records, Perform data backups and disaster recovery operations, Install, maintain, troubleshoot and upgrade Web-server hardware and software,
  • Set up local area networks and connections to the Internet, Modify Web pages, applets and scripts.
  • Research and apply meta-data to Websites and register Websites with search engines.
  • Perform Web-server backup and recovery operations
  • Responsible for personal quality of workmanship and taking all necessary precautions to prevent customer service disruptions
  • Respond to assigned service calls at customer locations.
  • Install, maintain, troubleshoot and upgrade Web-server hardware and software
  • Implement network traffic and security monitoring software, and optimize server performance
  • Perform routine network start up and close down and maintain control records
  • Perform data backups and disaster recovery operations
  • Conduct tests and perform security and quality controls
  • Control and monitor e-mail use, Web navigation, and installed software
  • Perform shell scripting or other basic scripting tasks

Job Types: Full-time, Permanent

Salary: $35.00 /hour

No of Positions: 1

Location: Norwich, ON

Language: English, Education: Bachelors